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Ordered over € 500 worth of merchandise. No receipt 7 days later, No delivery. No replies to emails sent. Phone number does not work (rings but no one answers EVER!) I want to take this to the police if They Do not contact me very, very soon. I have therefore begun a dispute on paypal. The trouble is, when you finish make a purchase online you receive a receipt to your e-mail address most of the time immediately but sometimes within 24 hours. It does not work this way with this company. It has been 7 days and no receipt, no communication. There was originally a response to a FAX (unbelievable you have to fax to receive a response) Where They Stated They Do not have all the items. And did what the end. Nothing more. You would expect them to say They do not have all the times BUT this is what we do have. But it does not work this way with apotal.de. You would think they have 1 employee doing everything. They are completely Call unprofessional and If They can not handle online orders They need to shut down and halt business altogether. You do NOT treat your customers this way. I will absolutely NEVER, EVER go through this company again and I'm so HAPPY I used paypal Because theywill resolve the issue of my order and I will not have to deal with this fraud of a company directly. I'm so angry they do not care about my business. My whole trans action should be free now. Never again!