Expedia.com GmbH (München)
- not agreed price - not agreed service
We booked an Appartement in desenzano through Casamundo
- ID 20860896
- Reservation 1672209754
And we got a complete different appartement and price to pay! almost nothing from the description is true!
- No privat pool as described
- you have to share it with the owner and the whole family, you are a guest in a small house and if you are not hesitated you can use the pool while the whole family is sitting around the pool.
- No 80 m2 as described - just 40 m2
- No Privat Appartement or a view on the pool - you are living backward a house with the owner and you hear everything in the house, ever morning at 8 o'clock you will be waked up by the coffee machine of the owner.
- We got a bill with 934 but 1099 we’re booked? For us this looks like a criminal activity! I tried to call several times expedia by phone and no one were able to help me. just from one number to another and waiting for nothing. I would like to get from you the receipt where i agreed the price of 1099 otherwise i will rebook the money and you can clarify further topics with my lawyer. In addition i would like to get a reimbursement due to this catastrophical holidays we had because of the wrong description. We paid 150 euro per night for an apartment which is max. 70 euro per night valued.