Lenovo (Deutschland) GmbH (Stuttgart)
Worry tracking number
Bestell-/Kundennummer: 1494486204239
Last Friday, that is, on November 4th, I bought a laptop on the official website of Lenovo Germany, but the tracking number was wrong when it was shipped.
I did not receive any other valid information. I went to the courier company UPS, They told me I had to get the correct number, but to this day I didn't get any useful response either.
I don't know where the laptop I bought is now. Because I don't have a tracking number, I don't know when the courier will be delivered to my door, and I don't know when I should be at home. In short, I don't know everything about my laptop.
I called the customer service twice and only said it was processing, but didn't give me any feedback. This shopping experience was so bad that I didn't have a new laptop to use until now and wasted a lot of my work time.
Beschwerde ist noch nicht gelöst