Unfortunately the tour left without us.
The estimated start of the tour was 08:00. We were there exactly at 08:01 and the bus has already left. They do not wait 60 seconds for missing participants. We also talked to the locals who run this tour. They told us on their own vouchers the start time will be 07:30. Guide to Iceland gave this information not to their participants.
We booked many tours here at Iceland from other guides. Every tour was absolutely stunning and without any issues. On the other tours every guide wait 15 minutes at least for missing passengers (not us) and was really kindly. Furthermore their try to call them. But not "Guide to Iceland". Absolutely no customer care. If there are passengers missing, they don’t care. We also contacted the customer support. They told us it’s completely our own fault. No refund, no regrets.
This was our first tour at Iceland and we drove several ours through the night to take this tour.
So our vacation has already a bad start.
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