Bestell-/Kundennummer: Order Number 1497-1298299838
Ich habe am 21 Feb.2011 ein Mainboard bei der Firma "Tastaturleptop.de" online bestellt. Eine deutsche Seite ohne Impressum.
Nach Erhalt der Ware habe ich einen Fachmann beauftragt, das Mainboard in meinem Notebook einzubauen. Es hat sich herausgestellt, dass die Festplatte defekt war. Ich habe mich bei der Firma "Tastaturleptop" gemeldet. Erst nach acht E-Mails habe ich ein Antwort bekommen. Ich habe die Aufforderung zur Rücksendung der defekten Ware bekommen. Ich habe die Ware zurück gesendet. (Tracking Number RT022075195DE). Seit zwei Monate warte ich wieder auf deren Antwort und habe bis heute noch keine Ersatzware erhalten.
Die Seite "www.Tastaturleptop.de" hat kein Impressum. Die Firma hat ihren Sitz in London. Das habe ich erst nach Erhalt der Ware, anhand des Paketscheins, bemerkt.
Der E-Mail Kontakt ist in Englisch. Der letzte E-Mail war:
Von: "tastaturlaptop.de" Am: 14.07.11
Hi,
Thanks for your information.
I have checked our returning system but your package is not there. We have to wait till the package delivered to our warehouse. Thanks for your kindly understanding.
While this motherboard is still out of stock and our purchase dep. is planning to buy 5 pieces more. This would take one or two weeks. Pls kindly wait for my update.
Regards,
Lily
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[Tech-C]
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[Zone-C]
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