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293 Views | 20.06.2012 | 08:15 Uhr
Groupon GmbH (Berlin)
Groupon. 2 invalid deals. No response from Groupon
Bestell-/Kundennummer: User-ID: 101205071; Gutschein-Code 33/7554 and 10/7358
User-ID: 101205071
Schreiben Sie Ihre Beschwerde.
1. 33/7554 (The company refused to take the groupon; they told "Groupon" didn't pay them. I had to pay cash and without any discount.)
2. 10/7358 (The restaurant is closed completely, they don't work anymore.)
I have found the same complain on your site:
de.reclabox.com/beschwerde/50049-groupon-berlin-gutschein-kann-nicht-eingeloest-werden-da-restaurant-geschlossen
I have wrote to the service support twice about these 2 deals. One ticket that they opened was with number (Ticket-Nr: 1156563) but there is no response rom them. Another one I didn't receive even e-mail with a ticket number. Today I called twice to the customer service line 01805 23 23 88 but again - no one responded.
I want to return the money for both deals into my account: 33/7554 - 19 Euro 10/7358 - 74 Euro
Many thanks for help!
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Keine Antwort von Groupon bis jetzt.
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Groupon wrote back to me last week answering my mail from May 2012. They were very polite and suggested to return money. These days they made a transfer to my Groupon. I think the problem was solved defenetly with ReclaBox help. Many thanks tp you!
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