GOLDCAR rental (San Juan de Alicante)
Trotz Voucher hinterher Auto zusätzlich berechnet
Hier der Text an GOLDCAR, der bis heute unbeantwortet blieb:
Good afternoon.
In July I booked a car online from you and made payment in front, see attached voucher. pdf.
On 29.10.2016 I picked up the car in Malaga airport. On the rental contract shows correct
Alquiler Vehiculo 0.00 euro, only the gasoline was charged which is ok, plus 1,479.00 euro fianza, see attaches contract. pdf.
I returned car on 08.11.2016 at Malaga airport and was told everything is ok.
As I got my balance from credit card now I see that you charged not only gasoline with 41 euro, but also the car again with 364,79 euro, see attached file creditcard. pdf, which is not ok as I payed when booking.
I kindly ask you to refund those 364,79 euro within ten days, otherwise I will inform Barclay and make them cancel this payment.
Waiting for your answer.
Best regards
Bernardo Bathen
Vielen Dank.