Hermes:
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Hermes:
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Bestell-/Kundennummer: 62621100006118
On 19.01.2019 I sent a package to Italy, but the address was not found. Hermes says that the package returns. From 8.02.2019 on traking says it's in the state of return. Two weeks and no change, no packet. How much should I wait for the return?
Hello Palade Bogdan,
Thank you for your share.
We're very sorry that your parcel is not back in Germany yet. The parcel is on its way back to Germany since 08.02.2019. The return can take 6-8 weeks.
So we need to ask you for some more patience.
Best regards from Hamburg,
Your Social Service-Team of Hermes Germany GmbH
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