Beschwerde lesen

The worst service ever.

BILDER

1 Bild

I have lived in Germany for 42 years and I have never come across such a bad company . I ordered two kitchens for our rented flats in April for delivery in July (28.07 and 29.07). Drivers came but did not want to park in our parking next to building, instead they wanted a free parking area in front of the building. Before I reached there they left. Next appointment they made was 26th August for both the kitchens. I organized from city free parking in front. Their drivers started doing carpenter work in the apartment which they are not supposed to do instead of doing in their Truck.
After cutting wooden parts and fixing upper cupboards he realized it had been cut wrong and they forgot to order fridge. They left doing half work without fixing the electrical gadgets since they did not have right plugs. They forced me to pay 60% of the money and left. After that till today no body is calling or answering my E-Mails. Funny thing is this morning I got a call from a driver that they need to collect balance money from me. About the second kitchen they realized they have planned it wrong and took whole kitchen back. No news until now. I am paying everyday € 250 hotel charges to tenants but Höffner is not bothered to revert.